How We Manage our Services

At Bradford Cyrenians we offer accommodation and housing related support with intensive housing management services to vulnerable communities.

We have policies and procedures in place which govern how we operate our services. Our service users will find condensed versions of some of our policies in their house book which is given to them when they access our accommodation.

However if service users want to have copies of our full policies you can request this by asking your keyworker, or you can ask the worker at the duty desk at the hostel.

In addition if you want to know any of the following, you can email our Business Support Manager who will provide you with the relevant documents ean@bradfordcyrenians.org.uk

• Our staff structure
• Our organisational structure
• Performance data
• Our service description (what we do and how we work)
• Our housing and stock management procedures
• Policies relating to our social housing management e.g.
• Referrals and allocations policy
• Risk Assessment and Risk Management policy
• Maintenance and Repairs policy
• Warnings and Enforcement policy
• Adult Protection and Safeguarding policy